Being a landlord is a complicated business these days. With new legislation being introduced at an eye-watering rate, it is increasingly important to ensure that your investment is properly managed - to protect yourself, your investment and your tenants.
At Tortoise, we take this responsibility very seriously. We understand your obligations as a landlord and the potential pitfalls. Entering into a professional partnership with Tortoise increases the likelhood of attaining your investment goals.
We are accredited experts in our field with tried and tested policies and procedures which are comprehensive and minimise risk. We are also friendly, yet professional people and will go out of our way to make life as easy as possible. This is why most of our landlords and tenants have stuck with us for many, many years.
Click on the sections below to find out more and please get in touch for a chat about the detail.
We understand the many reasons why people become landlords and, whether you have a single property or a portfolio, our business is about making your investment work for you. Our price structure is very straightforward, just like our approach in general.
Our property management service is comprehensive, follows our regulators code of conduct and has been designed to build professional, yet personal relationships between landlords, tenants and ourselves. Through this service, access is available to property professionals like solicitors, accountants, local councils, insurers and maintenance contractors that are all necessary stakeholders when managing a property or a portfolio.
Our charging structure is transparent and practical
Our management charge starts from 10.5% + VAT (12.6% inc VAT) per calendar month dependant on the monthly rental value of a property:-
10.5% + VAT (12.6% inc VAT) over £1,000 (rental value per calendar month)
11.5% + VAT (13.8% inc VAT) up to £999 (rental value per calendar month)
We have a setup fee of:-
£350 + VAT (£420 inc VAT) for properties with up to 2 bedrooms.
£450 + VAT (£540 inc VAT) for properties with 3+ bedrooms.
Our setup fee includes a digital pictured inventory at check-in, the tenancy agreement, the check in, the pre-check out meeting, the protection and distribution of deposits.
For Full information on our fully managed service fee structure please click here
If your property falls under selective licensing and require more information on what this means for you. Follow the link to the local council website for more information by clicking here.
As part of our membership with Safe Agent we are also covered by The Safe Agent Client Money Protection Scheme ensuring that monies held in our client accounts are held securely and are fully insured. You can find our Client Money Protection Certification here click here
All deposits are held by the Deposit Protection Service. We are registered with The Property Ombudsman and our registration number is: D6110. As part of our membership with Safe Agent we are covered by The Safe Agent Client Money Protection Scheme ensuring that monies held in our client accounts are held securely and are fully insured. Our Licence number is: A4526.
As part of our ‘Meet the Team’ feature, this month we meet Mike Matthews, Managing Director/Property Manager. Mike Has lived in Hampton for 12 years and lives with his partner Liz and their daughter India. He started Tortoise Properties in 2007 and has managed the development of the company since then.
Helen & Roger are key in the management of our lettings portfolio. Having worked for Tortoise since 2009, she has extensive knowledge of our properties and co-ordinates the ever growing, complex array of checks and balances required to legally let a property in today’s market.
Be sure to stay connected with us
We have a strong online presence on social media and would love for you to join our online family and keep in touch.
On our social media pages we advertise all properties coming available with us before they're advertised on the major portals, local market news in each area of the city as well as offering advice for home owners, home buyers, landlords and tenants alike in our Facebook group.
Follow the platform of your choice using our linktree so you can stay in touch: https://linktr.ee/tortoiseproperty