The story of the Tortoise and the Hare – it’s all about the relationship

Our two characters the Tortoise and the Hare deal with things very differently. What we have learnt already is that the Tortoise is in it for the long game – working hard to produce great results in the end. The Hare does have some good points, speed being one of them, but quite often it isn’t speed that wins a race!

In the next of our series of Tortoise and Hare stories we are looking at relationships. When prospective vendors look to sell their house quite often they will choose the estate agent they consider they have the best and most honest relationship with.

Now in the Hares busy office the prospective vendor speaks to one person initially and this clever Hare knows how to become someone’s best friend promising all the things the vendor wants to hear. Sadly, the next time the vendor wants to talk to someone about their marketing or sale they are likely to be pushed from one Hare to another. In effect the initial Hare really was just a charming lister that managed to sign the vendor into a nice long contract.

Meanwhile at the office of the Tortoise you will find your initial contact into the company will be with a personal Relationship Manager. The Relationship Manager is a clever time manager and they will outline and agree with you the timeframe in which marketing will happen during your 12-week marketing plan. The Relationship Manager will be your personal contact throughout the sales process right the way through to completion.

This personal service extends to helping a vendor with staging their home to ensure the best possible professional photography is taken. The Relationship Manager will accompany all viewings on the property as he will know your property inside out. As part of the 12-week marketing plan, the Relationship Manager will also review how marketing is working and feedback, so if tweaks to the plan are required they will be agreed between the vendor and the Relationship Manager.

Now the Relationship Manager at the Tortoise office is very friendly too but it is honesty and integrity that builds a real relationship and adds a human element in the business of estate agency.

If you think you might be working with a Hare right now, how about giving Tortoise a call and enjoy the personal service that for us is standard. Take a look at how one of our Relationship Managers describes our service whilst making a short video clip for the company.

To find out more about Tortoise Property please visit our web site at www.tortoiseproperty.co.uk, visit our facebook page or our read more on our blog site at www.tortoiseproperty.co.uk/blog